Thursday, August 26, 2010

Shrinkage management and stock theft

Since the onset of the global recession shrinkage has been on the rise. That’s not to say that it’s a new problem but that it’s a persistent one which has yet to be put a satisfactory end. However, as most companies are still struggling with recovery, it is difficult for them to assign a significant part of their annual budget to security and loss prevention. What is also worrying are the results of a recent survey, conducted by the Centre of Retail Research (CRR), which showed that the major reasons for the increase in retail shrinkage was shoplifting followed closely by employee theft.

So when money is short and good people are hard to come by what remains? The machines. Recent research conducted by online giant IBM showed that mobile devices have become critical retail platforms and that emerging technology, including smart applications accessed via television, could be closer than expected. And, on the ground things are also changing.

By incorporating new technologies with their existing systems, retailers could effectively kill two birds with one stone. The introduction of automated systems would dissolve the need for extra staff and at the same provide a secure alternative for storage and dispensing.

Take Vinallti, a local retail solution provider, who have just launched their new iBlue Vault. Their automated stock replenishment system, described as “sophisticated and sexy”, automates a large retail category and provides one touch dispensing whilst also eliminating pilferage and stock handling. Although the system is currently exclusive to the tobacco industry, Vinallti hope to expand into other similar category products.

In a time where cutting down on expenses, and eliminating shrinkage is central to every company’s business strategy, the solution may lie in embracing the digital and automated sectors.


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